Terms & Conditions
These Terms & Conditions outline the policies governing our services at Savvy Business Sol. By engaging our services, you agree to the terms described below.
Estimates & Quotations
Our estimates are prepared based on a clear understanding of your requirements and agreed timelines. Any changes, including minor improvements, may result in additional costs.
Clients are encouraged to confirm and specify their requirements during the initial consultation to avoid discrepancies.
Acceptance of our quotation can be given verbally, via email, by paying the initiation fee, or by signing the proposal.
Client Responsibilities:
Clients must ensure all requirements are clearly communicated and included in the quotation. Timely provision of accurate details is essential.
If information is delayed or unclear, we will proceed based on our understanding and revise the quote if necessary.
Any ambiguities or major changes introduced later may incur additional costs.
Specific requirements must be communicated in advance to be factored into the proposal.
Project Timelines & Changes:
Each project/task has a fixed number of hours. Minor revisions can be accommodated within the agreed timeframe.
Projects will be completed within the specified schedule, with reasonable allowances for delays caused by requested changes.
Client-side delays, such as late approvals or missing content, may postpone delivery and increase costs.
All website content and related materials must be provided within the first two weeks of the project. Extended delays may result in extra charges.
Refunds & Revisions:
Refunds or credits are not issued unless required by law or at our discretion.
Bugs identified during or immediately after development will be fixed at no additional cost.
Rework or changes requested after approval or Go-Live will incur extra fees.
Changes made after final approval or modifications to the agreed project scope will be billed separately.
Testing & Compatibility:
We test websites on major browsers (Chrome, Firefox, Safari, and Edge) and on iPhones/iPads for responsive compatibility. If testing on other devices/browsers is required, clients must notify us in advance.
For websites not hosted on our servers, additional hours needed to address network issues are not included in estimates and will be charged separately.
Project Hold Policy:
Projects placed on hold for more than two months will incur an administrative fee of $99/week and may require revised cost estimates.
Clients must notify us in advance if they wish to pause a project.
Ownership & Intellectual Property:
All software codes developed by Savvy Business Sol (excluding open-source software) are protected by copyright.
Upon full settlement of invoices, clients may request transfer of codes at an additional cost. Reselling or duplicating our codes is not permitted.
Clients receive a license to use custom-made software as part of the hosting fee. This license is exclusive but cannot be transferred to third-party hosts.
Full intellectual property rights related to development remain with Savvy Business Sol unless otherwise agreed in writing.
Third-Party Services:
Costs for third-party elements (e.g., plugins, tools, or services) are not included in estimates unless specified.
We are not liable for issues related to third-party software, including their updates or constraints.
Any changes in third-party vendor policies may affect our services.
Domains & Hosting:
Domain registration, renewals, and hosting fees are not included in project costs unless explicitly stated in the proposal.
Clients choosing external hosting must confirm compatibility with our development technology before finalizing.
We are not responsible for disruptions caused by third-party hosting providers.
Websites are typically tested on our servers. After full payment, projects can be transferred to a designated third-party server.
Communication:
All official communication will be conducted via email. Clients must keep us updated with their current contact information to avoid delays.
By engaging with Savvy Business Sol, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. These terms ensure a transparent, fair, and professional working relationship between our team and our valued clients.
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