Cancellation and Refund Policy
At Savvy Business Sol, we believe in fairness and transparency. This policy outlines the terms regarding cancellations and refunds to ensure a clear and satisfactory experience for our clients.
Refunds After Work Begins:
Once our team starts working on a project, refunds cannot be issued. Each project requires significant time, expertise, and resources, making it impractical to process refunds after commencement.
Client Termination Rights:
Clients may terminate our services at any time by providing written notice via email or text message. However:
No refunds will be issued for cancellations made during the current billing cycle.
Future payments will be stopped, but no prorated refunds will be provided.
Adherence to Guidelines
For best results, clients must follow our professional recommendations, particularly regarding White Hat techniques such as SEO research, keyword optimization, content updates, technical improvements, and site structure adjustments. Failure to comply with these guidelines may make clients ineligible for refunds.
Website Accessibility:
Clients are responsible for keeping their website active and accessible to our team throughout the duration of services. Interruptions in access may negatively affect outcomes and refund eligibility.
Project Approval & Commencement:
Once a client approves a design or project plan and our team begins work, the project enters an irreversible phase. At this stage, refunds will not be issued.
Special Event Services:
For event-based or special marketing services, clients must provide at least 30 days’ notice to cancel. Refunds for cancellations within this period may not be possible due to advance planning and resource allocation.
Advance Notice for Ongoing Services:
Clients who wish to cancel SEO or online marketing packages must provide at least 15 days’ written notice prior to the cancellation date.
Inactivity Clause
No refunds will be provided for projects that remain inactive for more than 30 consecutive days.
By continuing to use our services, you agree to the terms outlined in this Cancellation and Refund Policy. If you have any questions, please contact our support team.
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